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Shipping Information

WANT IT NOW - MELBOURNE

Our same-day delivery option is available between 9.30am and 3pm Monday to Sunday (excluding public holidays) for all customers ordering within 30 Kilometers of the Melbourne City Center.

Please note that average delivery time is between 3.30pm and 9pm but during heavy business periods, delivery could take longer.

To be eligible for same day delivery, you order total must exceed the amount of $150. Please leave your contact number and opt for the want it now shipping option and our delivery driver will call you to organise delivery. (Please be aware, if we are unable to contact you, your parcel will be delivered in a safe place and you will be notified)

CASH ON DELIVERY - MELBOURNE

Our pay with cash option is only available to Melbourne Customers. Our pay with Cash option is only available between 9.30am and 3pm Monday to Sunday (excluding public holidays) for all customers ordering within 30 Kilometers of the Melbourne City Center. 

To be Eligible for Cash on Delivery, your order must exceed the amount of $150. Please use code: CASHMELB when checking out for the entire amount to be eradicated and $0 to be charged to your card. Once your order has been processed our delivery driver will contact you and organise delivery there on.

Please note that average delivery time is between 3.30pm and 9pm but during heavy business periods, delivery could take longer.

Terms and conditions: Our Want it now and Cash on delivery options are only available for our Melbourne customers at this stage. 

Returns will still need to be processed according to our returns policy found here: CLICK 

If you ordered the same-day delivery 7 hours ago and you still haven’t received your package, please email info@jindigobabe.com.au so we can chase that up for you. 

STANDARD DELIVERY

Flat rate of $10 or free for orders over $150

All orders placed before AEST 2pm will be sent out the same business day via AUS Post's Parcel Post service.  Orders placed after AEST 2pm will be sent out the following business day.

Duration of delivery will vary depending on your location anywhere from 2-6 business days. All packages are sent from our warehouse in South Morang (3752)

We advise you use Aus Post's trusty Postage Calculator to get a delivery estimate for your location, available under the below link:

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

We love to get your items to you as swiftly as possible, though we can’t guarantee 100% the promised timeframes, even though we wish we could. Australia Post is our provider and works extremely hard to get deliveries to all our customers on time, however sometimes there are some situations that can cause unavoidable delays.

If you happen to place your order over the weekend or on a public holiday, it will be duly processed and sent out the next business day.

EXPRESS POST DELIVERY

Flat rate of $15 or free with order's over $300

Orders placed before AEST 2pm Monday - Friday are dispatched on the same day. Orders going to metropolitan areas in Australia (excl. Perth & Darwin) should arrive next business day.

Orders placed after AEST 2pm will be dispatched the following day and should be received within 2-3 business days. 

We love to get your items to you as swiftly as possible, though we can’t guarantee 100% next day delivery in all cases, even though we wish we could. Australia Post is our provider and works extremely hard to get deliveries to all our customers on time, however sometimes there are some situations that can cause unavoidable delays.

If you happen to place your order over the weekend or on a public holiday, it will be duly processed the next business day and received the following, just like we described in the above scenario.

INTERNATIONAL STANDARD

$15 Flat rate or free for order's over $150  

Please allow between 5-10 business days to receive your package from the time you place your order. But don’t worry we’ll keep you up to date by sending you a tracking number so you can view your package’s progress. 

Also please be aware that some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances the responsibility falls on you to pay the charges to release the goods from the shipment. Unfortunately we’re unable to estimate what these charges will be, so we recommend you contact your local customs office to find out the exact deal.

INTERNATIONAL EXPRESS

$30 Flat Order's over $300 

Please allow between 2-5 business days to receive your package from the time you place your order. But don’t worry we’ll keep you up to date by sending you a tracking number so you can view your package’s progress. 

Also best be aware that some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances the responsibility falls on you to pay the charges to release the goods from the shipment. Unfortunately we’re unable to estimate what these charges will be, so we recommend you contact your local customs office to find out the exact deal.



 

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